COVID-19 Update

Important message to our members and customers

How we are supporting you

The health and wellbeing of our customers, employees and the broader Bendigo community is the reason UFS Pharmacies exist. As a result of the COVID-19 virus pandemic we have had to operate in a different way to ensure we continue to protect our customers and employees. These changes will continue to develop as this situation evolves. The government authorities will continue to make decisions that we will respond to also as quickly as possible.

We are committed to keeping you up to date with information here.

Keeping you and our team safe

You’ll notice our stores have continued to adapt to the changing environment with a range of initiatives designed to keep you and our employees safe which include:

  • All employees are to wear a N95 face mask (higher medical grade) and eye protection when in consulting rooms
  • Customer limits are implemented in each store
  • Social distancing floor markings
  • Screens at all checkouts
  • Expanded our home delivery service                                                                                                                                
  • 24/7 drive thru access (View Street only)
  • Hand sanitiser available for customer and team member use
  • Twice daily cleaning of counters and other high contact areas additional to the normal cleaning criteria
  • Deep cleaning in the event a site is classified as a Tier 1 Exposure Site.
  • Rapid Antigen Testing is available to team members in the event of an exposure
  • All eligible employees are double vaccinated (or soon will be) in line with the Victorian health care workers mandate.
  • COVID-19 vaccination available in our UFS Vaccination Clinic. Click here to book

How you can help

Here are some ways to make your visit to our stores quicker and easier

  • Use our prescription ordering app MedAdvisor
  • Check in using Service Victoria app or hand sign in
  • Wear a face mask when you are not able to physical distance
  • Use hand sanitiser on arrival and departure
  • Do not visit any store if you are unwell
  • Limit your time in store
  • Customers must be COVID-19 double vaccinated and display COVID-19 Vaccine Passport (Eden Skin & Body only)

At times you will experience delays due to increased demands on the employees to keep Covid Safe or due to team member isolation requirements.

COVID-19 testing clinic locations in Bendigo

The best way you can protect yourself is to stay informed. Below are links to useful and accurate information that can help you protect your family.

And thank you...

The be The UFS Pharmacies’ team is working hard to be able to continue to serve our community. We thank you for your understanding and patience during these challenging times as we continuously adapt. We are committed to remaining open to support your health and wellbeing.


Updated 18 November 2021